more fun than an eye full of piss ([info]jacoby_swift) wrote,
@ 2009-06-29 11:34:00
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Ebay are twats
Aaaargh!

Ebay piss me off so much!

You may have noticed that there are a lot of "Free p&p" listings on Ebay recently. This is because Ebay have enforced compulsory free p&p on a number of categories, including books, games, dvds, clothing, accessories, etc.. (Funnily enough, a large number of very busy categories with a low item values relative to the cost of postage.)

The first frustrating thing is that they announced it to the sellers as an 'offer', saying they'd reduce your final value fees by a tiny fraction if you listed an item in these categories with free p&p.

"Fuck that!" thought I, not being the sort of dullard that would sign up to get sodomised by a pole just because it had a red star with Special offer! gaffa-taped to the end.

Since I last popped out to the post office, which we do alot in our line of work, Royal Mail aren't currently offering any services for the 12p Ebay aparrently think is about what it costs to magic an item from point A to point B. (This is how much their offer would give us.)

So when this "offer" started, we spent hours trying to work out why the listings were throwing up postage errors. "Surely its not compulsory" - we thought. "Look, there's even a ticky box to tick to say we want to offer free p&p. What kind of imbecile would add one of those if it was suddenly compulsory?"

Aparrently the kind of imbecile that was trying very hard to make the sodomy-pole more attractive by insinuating that you'd consented to this rude and unencouraged buggery.

The following day, when we still couldn't list items because of what we thought was a free p&p bug, I phoned Ebay to report the error, to be nervously informed that it wasn't an error! Hadn't I read last months announcements, which told me about the offer? "I did." said I. "However, this isn't a fucking offer is it - an offer is a proposal, this is a subjection!"

After railing at the poor person for some time, while wearing out an angry strip of my carpet, he told me to add the postage costs on to the value of the item.

Why is that fucking free postage? Its just a stealth-tax by Ebay, allowing them to finally get to charge us a fee on postage costs. While at the same time, forcing us to insultingly patronise our customers, claiming to pay for the postage out of the kindness of our hearts.

Twats.



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[info]adam_supernal
2009-06-29 11:43 am UTC (link)
It was ebay raising there fees and doing stuff like this that lead me to close my ebay shop , the one sale every so often wasn't worth the hassle of dealing with ebay!

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[info]jacoby_swift
2009-06-29 12:25 pm UTC (link)
Yeah, they're a complete nightmare.

I dread having to contact them, as you either spend hours filling in very blinkered and directed forms that never cover the things I'm contacting them about. Or I phone them up, and pay to spend ages trying to carefully explain in simple concepts what I'm contacting them about to someone who cant speak english very well, and who after all that time explaining, invariably cant help me and just fills in one of the forms I would have had to fill in.

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[info]gothic_veils
2009-06-29 12:06 pm UTC (link)
I don't even get how they've come up with the categories for free p+p I mean books are often pretty heavy, as are clothes so it makes no sense on that level, but yeah as you say they're the most common items for sale. It's ridiculous really I don't know how the hell they're getting away with it.

From what I've heard though eBay's being going downhill for sellers for ages :/

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[info]jacoby_swift
2009-06-29 12:29 pm UTC (link)
Yeah, it is purely more revenue for them.

I accept that all successfull businesses will constantly look for more ways to make money, but the correct way of doing this is to think up new things your customers will want to buy/pay you to do. Not think of new ways to get more money for providing the same service.

Ebay have spent the last couple of years, rather than innovating, simply shuffling the paperwork and juggling charges.

(Reply to this) (Parent)


[info]singingyogi
2009-06-29 03:19 pm UTC (link)
Agreed.. twats!

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[info]jacoby_swift
2009-06-30 12:08 am UTC (link)
I know!! Stoopid money funsters!

Oh wait, its after 9pm...
The cunts!

;)

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